For Parents

Mental health issues often begin at an early age and getting help for your adolescent or teen can be key in putting your loved one on the right path for a happier, healthier life.

You should be a part of the process, too.

At Three Rivers, we understand that no one understands your teen or adolescent more than their parents, and your input and participation can be key to long-term positive outcomes.

Additionally, finding the right treatment for your teen can be scary, and we want to make it easy for you to get them the help for their needs.

Our Services for Adolescents and Teens

Frequently Asked Questions

Q: Is there an application to complete for admission consideration?
A: No. Parents, guardians and agencies do not need to complete an application. Our admissions team will request specific records and supporting information needed to review your child for admission.

Q: How long will my child stay?
A: Length of stay varies based on each resident’s needs, history, treatment progress and participation. A typical stay ranges from six to nine months.

Q: Will my child attend school while receiving treatment?
A: Yes. Residents attend school Monday through Friday for 5 ½ hours each day. Three Rivers Midlands provides general and special education instruction to support each student’s academic needs.

Q: Is the school accredited, and will my child’s credits transfer?
A: The educational program follows South Carolina state standards and is supported by state-certified teachers from Lexington School District Two. Our educational staff works with each child’s home school district to address academic requirements and support the transfer of earned credits when the child returns to the community.

Q: How are meals served?
A: Residents receive three meals each day in the cafeteria, along with two snacks. With approval from the program manager and dietitian, outside food may be provided for special occasions or events.

Q: What if my child needs a special diet?
A: Please share all dietary needs during admission. You and your child will meet with the dietitian and physician to establish appropriate meal and snack requirements.

Q: How will my child’s physical health be monitored?
A: A nurse will assess your child at admission. During treatment, residents should report pain, illness or other physical concerns to nursing staff. A nurse will assess each concern and arrange follow-up with a physician or dentist when needed. Registered nurses are available on campus 24 hours a day. If your child needs care outside the facility, our team will arrange it.

Q: What happens during a medical emergency?
A: If your child has a medical emergency that our staff cannot treat safely on campus, we will arrange transport to the nearest appropriate hospital for evaluation and care.

Q: How often may I speak with my child by phone?
A: Your child will receive an assigned phone time after admission. Parents, guardians or agency representatives will receive a secure code for calls. Unit phone hours are 5:30 to 9:00 p.m. Monday through Friday and 5:30 to 8:30 p.m. Saturday and Sunday. Calls must not interfere with school, therapy or program activities.

Q: Who is my child allowed to call
A: Calls are limited to people listed on the authorized contact list completed during admission.

Q: Who should I contact if I have an urgent concern?
A: Contact your child’s therapist first. If the therapist is unavailable, call the facility’s main number and ask to speak with the Director of Clinical Services.

Q: Who will serve as my point of contact?
A: Three Rivers Midlands identifies a point of contact for each family or agency. Your child’s therapist serves as the primary contact for treatment needs and ongoing clinical communication.

Q: How will my child’s spiritual needs be supported?
A: Residents may choose to participate in spiritual life services offered on campus.

Q: How often may I visit my child?
A: We encourage family involvement. Visits must be scheduled in advance and should not interfere with school, therapy or group activities.

Q: Who is allowed to visit my child?
A: Visitors outside the immediate family must receive advance approval from the child, parent or guardian, and clinical team.